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International Shipping
CopyCatFrance is shipping worldwide covering North and South America, Europe, Asia, Africa, Oceania and more.
You can receive your order within 7 - 14 working days!
Information on the required delivery
* The information needed for shipping is your full name, address and telephone number. Please be informed that we can send your order by ZIP CODE address, and PO Boxes or similar addresses are not available for shipping.
* Please ensure that you enter the address correct delivery and contact number.
* Please allow 7-9 days for delivery of your item.
* We will send you your tracking number in 36-48 hours after receiving your payment.
* The number monitoring to check: DHL website: http://www.dhl-usa.com/en.html or http://www.dhl.com/en.html
For any type of request for a delivery Express air, our customer service is at your disposal Monday to Friday from 8:00 a.m. to 9:30 p.m. and Saturday from 8:30 to 13:30 (Booking a courier, information about our products and services, customs information, specific issues, urgent requests ...).
Shipping Method
Normally, we use DHL or FEDEX as shipping method.
Shipping Cost
We do everything we can to reduce the cost of shipping your merchandise. In fact we cover most of the fees associated with shipping your merchandise. We ask that you pay only a nominal fee.
Tracking
After your order is shipped, we will offer DHL tracking no. and website to you.
There are two methods to get above information from us,
<1> Visit our website and re-login to check the update status.
<2> Check your e-mail to us send update status to your e-mail.
Note: (If you can not check it immediately with the tracking no, please take more patience to wait a while).
Additional Notes
If the wrong information is provided (address, phone, email) and results in your shipment being undeliverable, the customer is responsible for the shipping cost for the 2nd shipment.
We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email: CopyCatBag@gmail.com